I used to work at AOL and it was pretty much an unwritten law that the minute someone got abusive or pulled this shit that you could fuck with them and basically be as shitty as you wanted to them. I can't believe this tech didn't just hang up or something. I mean, I'm sure he was muting his phone and talking shit or prolly waved over co-workers to jack in, but still....he really missed a golden opportunity to fuck with this guy.
If it is real, how did it get released? Dell must have contracts that insist on any work-related recordings be kept private and not released to the public. How would anyone get hold of the recording to copy, steal and release it? They can't be that readily available to anyone in the company.
Government stuff gets leaked all the time. Dell does not have better security than the government.
I'm always amazed the mental lengths people are willing to go in order to declare every video on the internet fake. People are fucking weird, and cameras are ubiquitous. Is it so hard to believe that weird videos of people would then make it onto the internet?
As someone who has done tech support for 3 years I would like to give a lot of kudos to the support rep. I've had my fair share of idiots on the line and that's the best way to deal with them - in a calm voice like you're their mom or dad and they just had a temper tantrum.
I would just put em on hold and listen to them freak out in the background.
btw, when you're put on hold they can hear you. So don't molest your children when you think no one is listening. I'm looking at you flash.gordon who used erols internet in the late 90s.
I sympathize with both of them. There's a moron who's upset at a laptop being on and freaking out over Terminators. And then there's the Terminator demanding records to be able to account for all the dead in the upcoming Judgment Day.
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