|memedumpster - 2010-10-13 |
Run the general maintenance programs, reboot, then reassess the situation. If the DLL error is in relation to Windows, general maintenance may solve it. If it is in relation to a third party program, your version of Windows may not support it if it's older, which may be fixable with a simple DLL download or tweaking combatibility mode settings.
Under no circumstances are you to blame yourself for the willfully poor end-user comprehension of computer programmers.